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Education Updates » Education » Universities » Students at Makerere University left stranded after the university’s payment system went down hours before exams.

Students at Makerere University left stranded after the university’s payment system went down hours before exams.

Felix Mogendi by Felix Mogendi
April 26, 2022
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The Makerere University tuition payment system has experienced a technological issue, leaving many students stranded as they begin their end-of-semester exams.

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Students were unable to reach test rooms due to a system failure in which they were unable to print their exam permits from the ACIMS system.

However, the Vice Chancellor, Prof. Barnabas Nawangwe, soothed the issue by notifying the concerned of permission for students to appear for tests set for April 25, 2022, despite the fact that the system breakdown was not their responsibility.

The ACMIS system has experienced a technical fault as a result of a weekend upgrade and is thus unavailable at this time. Prof. Nawangwe explained, “Today is to request College Accountants and Registrars to clear students for tests planned for April 25, 2022 at 2:00pm (this afternoon).”

The exception only applies to students who took their exams on Monday afternoon. Students will be expected to pay tuition once the system has been corrected.

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