In terms of integrated communication solutions, Safaricom dominates the Kenyan market. In addition to providing a vast array of top-notch goods and services, including telecommunications, broadband internet, and financial services, Safaricom seeks to enhance the welfare of Kenyans by supporting neighborhood activities and providing value-added services.
In this article, I am taking you through the vacancies open at Safaricom Kenya – February 2023.
Below are the highlighted job vacancies
- Data Analytics Engineer at Safaricom
- CVM Analyst – Financial Services at Safaricom
- M-Pesa Africa – Digital Workspace Engineer at Safaricom
Data Analytics Engineer at Safaricom
Detailed Description
Reporting to the Manager, Data Analytics Operations the position holder will offer leading expert solutions and technical guidance in administration, service provision and availability of all the Safaricom Business Intelligence and analytics systems.
Key Accountabilities:
- Coding and Support of all ETL and analytics processes used within the BI & Analytics systems
- Development and Support of reliable data ingestion and preparation processes
- Troubleshooting and support of highly scalable distributed big data systems, using different open-source technologies including but not limited to Hadoop services
- Design and development of front-end tier(s), middle tier(s), and /or back-end database tier(s) for business applications. Capturing of business applications information needs and mapping of the same to the software and /or database components
- Automate processes across BI ecosystem which enables self-healing and proactive monitoring.
- Perform root cause analysis on application and data related incidents
- Platform upgrade across all BI warehouse components both on front end, middle tier(s) and back-end tier(s)
- Possession of DBA skills is a plus. Performing routine DBA tasks including operation, troubleshooting & performance tuning
- Research and provide input on design approach, performance and base functionality improvements for various procedures and applications
- Generation of ideas to improve efficiency in software and application services offered to the business, and/or generate revenue for business
- Participation and membership in various technical fora for the purpose of increasing the collective knowledge base of the team
- Bachelor’s degree in Computer Science, Applied Mathematics, Engineering, or any other technology related field
- Advanced scripting skills in UNIX/LINUX
- Advanced ETL knowledge in Informatica, SSIS, NIFI
- Oracle certification in database administration or application development
- Proficient in SQL for data analysis and manipulation
- Programming skills such as Java, Python, Scala
- Strong analytical and problem-solving skills
- Experience with cloud data services such as AWS redshift, S3
How To Apply
CVM Analyst – Financial Services at Safaricom
ROLE DESCRIPTION
Reporting to the CVM Manager – Financial Services, the role will be responsible for developing, implementing & optimizing the reporting framework that will drive the insights needed to improve performance and growth of Safaricom’s Financial Service’s Cluster.
ROLE RESPONSIBILITIES
- Lead in the development of daily, weekly and monthly Customer Value Management dashboards reports.
- Calculate various CVM related KPIs and interpret results and derive actions / facilitate decision making.
- Design and lead Financial Services’ Customer Segmentation, Targeting and Profiling program (Segments, Best Buy Products, Propensity).
- Manage and ensure proper data analysis, monitoring and reporting of dormancy of the Financial Services Customers both at overall level and product level.
- Forecast and measure the impact of Financial Services ATL and BTL Campaigns, Insights and recommendations for improvement.
- Monitor statistical models to identify Subscribers propensity to buy and propensity to churn.
- Provide in-depth and regular analysis of CVM initiatives and campaigns
- Present the recommendations to senior stakeholders in a clear and concise manner, both in verbal and written formats.
- Collaborate with the GTM Squad (Growth Managers), Mini App Squad and other Commercial Squads to improve the digital channel performance and growth.
- Bachelor’s Degree in either Computer Science, Business Information Technology, statistical/analytical sciences or in a relevant field
- 3+ years of experience in Statistics/Analytics.
- Expert level skillset in SQL, Data Science Models is required.
- Analytical Mind-set
- Story telling/ Connect the dots
- Advance Data Wrangling/Visualization skills
- Presentation skills
- Innovative and creative.
- Strong interpersonal and people skills.
- High flair for numbers is a must
How to Apply.
M-Pesa Africa – Digital Workspace Engineer at Safaricom
Role Description
The successful candidate will be responsible for providing IT support and ensuring service requests from internal users are fulfilled within defined OLAs and SLAs. They will also implement continuous improvement of IT services to MPA staff.
What you will be doing
- Rolling out and supporting MPA Office 365 services;
- Automating Workspace support services to ease support activities;
- Addressing and delivering requested services and assisting with general information or customer complaints within defined timelines;
- Performing root cause analysis of reported service requests and incidents;
- Managing escalations from customers and ensuring feedback is provided within defined timelines;
- Providing performance reports and identifying gaps aimed at improving services;
- Monitoring, analyzing, and driving resolution of incidents for the IT environment;
- Liaising with other support teams e.g. Networks to resolve related IT issues;
- Supporting the implementation of the Managed Security Services strategy and roadmap;
- Participating actively in cyber security events and trade shows, reporting and presentations.
Skills and competencies you require for the role
- Bachelor’s degree in Computer Science or Information Technology related course;
- Work experience of 2 to 3 years in a Service Desk or End User Support environment;
- ITIL Foundation Certification.
- Knowledge in Microsoft Collaboration Technologies such as O365, Azure AD, Exchange Online;
- Experience in Network administration
QUALIFICATIONS
- Bachelor’s Degree in Computer Science or an IT related course.
- At least 2 of years proven experience in a Service Desk or End User Support environment
- ITIL Foundation Certification;
- Knowledge in Microsoft Collaboration Technologies such as O365, Azure AD, Exchange Online;
- Experience in Network administration.
My name is Ahmed Aliyi Adem
I have Bachelor Degree by statistics
I have proven skill and knowledge to work data science, research,planing,monitoring and evalution,
I have highly experienced for doing difrent organization,
So I am interest to do in your organization.